Community Living Haldimand continues to strive to improve the quality of our services and supports and increase the competency and capacity of the agency to provide those supports and services. Through the CARF accreditation process our commitment to quality improvement remains focussed and in the forefront of our service delivery model.

 


carf logo for signature 

Community Living Haldimand awarded 3 year 

accreditation November, 2015.

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Performance Measurement Plan

In an effort to ensure that Community Living Haldimand’s performance measurement activities are targeted, consistent with CARF Accreditation standards and expectations of the Board of Directors, and meaningful for frontline staff, coordinators, supervisors and managers, a review and redevelopment process was started in the spring of 2010.  The review process included meetings with support providers, coordinators, supervisors and managers that focused on bottom-up planning so that measurement would be grounded in what they see as the key elements of performance for their programs or service areas. 

Performance Measurement Plan 2010-15

Performance Measurement Plan 2015-20

 

2256 River Road, Box 396, Cayuga, ON  N0A 1E0  -   (905)772-3344 ext. 0